Samsung Health step count disappeared
Samsung Health step count history disappeared from the Steps section for some users after the November 2 update. The data is still visible on the Daily Activity screen, so it may not have been deleted.
Samsung Health step count history disappeared from the Steps section for some users after the November 2 update. The data is still visible on the Daily Activity screen, so it may not have been deleted.
Verified Details and Technical Data of the News
Samsung Health step count data became invisible in some users' app. The complaints became clear after the application's update on November 2. However, the data does not seem to be completely deleted.
Updates normally bring new features, revamped interface or better performance. But this time, the problem arose in a function that was working smoothly before. That's why affected users report the situation to each other.
What exactly is the Samsung Health step count issue?
According to affected users, step counts recorded before November 2 are not included in the Steps section of the app. In other words, it is not possible to view the records of the past days from this screen. It is said that the problem mostly started after the update.
However, when you open the same dates in the Daily Activity section, step counts continue to appear. For this reason, it is thought that the records are not permanently deleted. This is an important clue that the data is stored on the device or account.
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